Shipping information

Orders placed on the Website are delivered using the service of MPL Magyar Posta.

Domestic address:
The delivery fee is HUF 1,300. The cash on delivery fee is HUF 480, which is charged to the buyer in addition to the delivery cost.
Delivery time: 1-5 working days.

To a foreign address:

The delivery fee is 10 Euro in all cases, regardless of the destination country. Delivery time: 5-10 working days. In the case of orders from abroad, the cost of any customs administration and customs tariff that may be incurred shall be borne by the buyer.

Packaging costs incurred during transport will not be charged.

The MPL courier service delivers orders from Monday to Friday from 08:00 to 17:00. If the Buyer is not present at the given address during this period, it is advisable to provide a delivery address where the Buyer can receive the ordered product during the delivery period.

The MPL courier will attempt to deliver the package twice. In case of unsuccessful delivery, it will leave a notice at the delivery address with which the package can be picked up at the nearest post office for 5 days.

The user is obliged to inspect the package before the courier upon delivery, and in case of any damage to the products or packaging, he is obliged to request a report, and in case of damage, he is not obliged to accept the package. Subsequent complaints without minutes will not be accepted by the Service Provider!

The Seller will issue an electronic invoice for the ordered products to the Buyer to confirm the payment, which will be sent to the Buyer at the given email address.

The delivery cost of the package not received will be charged to the customer!

Replacement warranty

Refund and exchange

At any time within 14 days of receipt of the goods, the Buyer may exercise the right of withdrawal, request the replacement of the ordered products or return it without justification.
The products will only be returned in a completely intact condition, as received by the Buyer, in an unpacked condition, in the original packaging.

Custom-made products will not be exchanged or returned.

Promotions

Unfortunately, we are not able to exchange discounted products and we will only refund the original promotional price. The special prices only apply to the special offer period, the discounts do not apply to the products ordered earlier and later.

Before returning a product, please contact us at info@zaia.hu or by phone. The subject of the email should be ‘Product Returns’.

Money refund

Upon receipt of the returned goods, we will inform the Buyer by e-mail about the exchange of the goods or, if required, the refund. The money will be returned within 14 working days in the same way that the product was originally paid for.

Return address

After notifying us by email that you are returning the product, please mail it to this address within 14 days:
Pató Zita

2038 Sóskút

Temető u. 32.

Shipping costs for return will be borne by the Buyer. We recommend that you return the products in the form of a registered letter / package, as we will not be liable for the products if they are lost in the mail during transport and we will not be able to exchange or refund the price.
For a more detailed description, see TERMS OF SERVICE is located..

Shipping information

Orders placed on the Website are delivered using the service of MPL Magyar Posta.

Domestic address:
The delivery fee is HUF 1,300. The cash on delivery fee is HUF 480, which is charged to the buyer in addition to the delivery cost.
Delivery time: 1-5 working days.

To a foreign address:

The delivery fee is 10 Euro in all cases, regardless of the destination country. Delivery time: 5-10 working days. In the case of orders from abroad, the cost of any customs administration and customs tariff that may be incurred shall be borne by the buyer.

Packaging costs incurred during transport will not be charged.

The MPL courier service delivers orders from Monday to Friday from 08:00 to 17:00. If the Buyer is not present at the given address during this period, it is advisable to provide a delivery address where the Buyer can receive the ordered product during the delivery period.

The MPL courier will attempt to deliver the package twice. In case of unsuccessful delivery, it will leave a notice at the delivery address with which the package can be picked up at the nearest post office for 5 days.

The user is obliged to inspect the package before the courier upon delivery, and in case of any damage to the products or packaging, he is obliged to request a report, and in case of damage, he is not obliged to accept the package. Subsequent complaints without minutes will not be accepted by the Service Provider!

The Seller will issue an electronic invoice for the ordered products to the Buyer to confirm the payment, which will be sent to the Buyer at the given email address.

The delivery cost of the package not received will be charged to the customer!

Replacement warranty

Refund and exchange

At any time within 14 days of receipt of the goods, the Buyer may exercise the right of withdrawal, request the replacement of the ordered products or return it without justification.
The products will only be returned in a completely intact condition, as received by the Buyer, in an unpacked condition, in the original packaging.

Custom-made products will not be exchanged or returned.

Promotions

Unfortunately, we are not able to exchange discounted products and we will only refund the original promotional price. The special prices only apply to the special offer period, the discounts do not apply to the products ordered earlier and later.

Before returning a product, please contact us at info@zaia.hu or by phone. The subject of the email should be ‘Product Returns’.

Money refund

Upon receipt of the returned goods, we will inform the Buyer by e-mail about the exchange of the goods or, if required, the refund. The money will be returned within 14 working days in the same way that the product was originally paid for.

Return address

After notifying us by email that you are returning the product, please mail it to this address within 14 days:
Pató Zita

2038 Sóskút

Temető u. 32.

Shipping costs for return will be borne by the Buyer. We recommend that you return the products in the form of a registered letter / package, as we will not be liable for the products if they are lost in the mail during transport and we will not be able to exchange or refund the price.
For a more detailed description, see TERMS OF SERVICE is located..